Terms and conditions of SOS AUTO
Please read the terms and conditions carefully before downloading the SOS AUTO app and using the service.
Terms are intended for all users of SOS AUTO_ service
Description of SOS AUTO
SOS AUTO, legal name "Sad Modide" Ltd. S/K 405523544 is an intermediary road assistance application and website between the provider (service provider) and the user.
Users can access the SOS AUTO service through the sosauto.ge website and the SOS AUTO mobile application. Sos Auto has no control over the quality, safety or legality of any aspect of the Providers' services or offerings, or the claims made by the Providers in connection with the Services they offer. SOS AUTO connects service providers and users with each other.
1.2 Provider: a natural person or legal entity company who provides road assistance.
Customer: Anyone who directly uses roadside assistance services.
Our services are:
Tow truck service
tire change
Charging the battery
fuel supply
Sober driver service
2 Registration for SOS AUTO services
Registration for SOS AUTO services is possible both from the application and from the website and is subject to additional conditions:
2.1 Authority: By registering with SOS AUTO, you represent and warrant that all registration information you submit, including your first and last name, mobile phone number, vehicle information (make, model, year, etc.) and credit card or Financial account payment information is completely accurate and true. SOS AUTO may, in its sole discretion, deny any party access to or use of the SOS AUTO Services and may change the eligibility criteria at any time.
2.2 Security of Registration Information: You are solely responsible for maintaining the security and accuracy of your Registration Information. YOU ARE FULLY RESPONSIBLE FOR ALL ACTIVITIES, LIABILITIES AND DAMAGES RESULTING FROM FAILURE TO COMPLY WITH PASSWORD CONFIDENTIALITY. In the event that such a fact occurs, you are obligated to immediately notify SOS AUTO of any unauthorized use of your password or any breach of security.
3. Using the SOS AUTO service.
By using the SOS AUTO services, you agree to the following restrictions on the use of the SOS AUTO service:
3.1 You warrant that the information you provide to SOS AUTO is accurate and complete. SOS AUTO reserves the right at any time to verify the information provided by you and to refuse service to SOS AUTO for any reason or no reason. You may access the SOS AUTO service only using authorized means.
3.2 You will use the SOS AUTO Service only for your personal use and will not sell it to a third party;
3.3 You will not allow others to use your account;
3.4 You will not assign or otherwise transfer your Account to any other person or entity;
3.5 You will not use an account that is subject to the rights of a person other than you without appropriate authorization;
3.6 You will not use the SOS AUTO Service for illegal purposes, including but not limited to sending or storing illegal material or for fraudulent purposes;
3.7 You will not use the SOS AUTO Service to cause inconvenience, annoyance or inconvenience;
3.8 You will not attempt to harm the SOS AUTO Service or interfere with the proper functioning of any related network, platform or application in any way;
3.9 You will not copy or distribute the SOS AUTO Service or any part or feature thereof without SOS AUTO's prior written permission;
3.10 You will keep secure and confidential your account password or any identification data provided by us that allows access to the SOS AUTO Service;
3.11 You will provide us with any proof of identity that we may require;
3.12 You will comply with all applicable laws and regulations when using the SOS AUTO Service.
3.13 You will comply with all applicable laws in Georgia.
3.14 SOS AUTO reserves the right to immediately terminate the Service and use of the Application if you fail to comply with any of the above.
4. Payment
4.1. You can pay for the transportation service in cash
By payment, card, mobile transfer or SOS AUTO application
Other methods available. Credit card and mobile payment
In the offer, SOS AUTO acts as a transportation service
Providers' financial agent, intermediary. each driver
authorizes SOS AUTO as their commercial agent, driver and
Mediation of contracts between customers, including
including the authority to accept payments from customers.
Transportation User Obligation of Transportation Service
against the Provider shall be deemed to have ended from the time when
The payment order will be made to SOS AUTO's bank account. you as
User, you are obliged to ensure that the payment is made and
Availability of sufficient funds.
4.2. When paying by credit card and mobile phone, SOS AUTO sends a received message
amount/transfer to the driver.
4.3. For transportation services through the SOS AUTO app
When receiving payments related to payments, SOS AUTO is not
Responsible for reimbursement of third party expenses (mobile
operators, bank charges, etc.)
4.4. You get our services through the SOS AUTO app
A predetermined fixed fee for the service
offer before you make a call that you can accept.
The pre-determined fee will no longer apply if the destination occurs
change of place
5. Cancellation
5.1 Cancellation is possible within 5 minutes after the service is invoked by the user, without cancellation fee.
5.2 In the event that the contractor (driver of the tow truck and car assistance) arrived at the destination indicated by the customer and failed to communicate with the customer within 5 minutes after arrival, the order will be automatically canceled by the driver and 50% of the service cost will be deducted from the customer.
5.3 If cancellation occurs after half of the travel distance, the user will be charged 25% of the fee
5.4 In the event that the provider has covered the entire distance and there is a cancellation, 50% of the service cost will be deducted.
5.5 If the call is canceled by the provider, it will affect its rating.
Responsibility:
6.1 SOS AUTO is not responsible for the agreement signed by the individual/legal entity (you) and the driver. Disputes between consumers and providers regarding consumer rights, legal obligations or the provision of transport services will be resolved in accordance with the legislation in force in Georgia.
6.2. Because the SOS AUTO application is a means of communication
As between users and contractors/individuals/companies, we cannot guarantee or take responsibility for the quality or absence of defects during transport services. Because the use of the SOS AUTO application to request transport services depends on the behavior of drivers. SOS AUTO application is used as a roadside assistance application.
6.3 SOS AUTO DOES NOT REPRESENT OR WARRANT THAT ACCESS TO THE APPLICATION
will be continuous or error-proof. in software
In the case of detected errors, we will try to fix them as much as possible
Quickly eliminate, but please note that the application
Functionality may be limited by occasional maintenance
Due to problems and we cannot guarantee that the application will always
will work
6.4 SOS AUTO, ITS REPRESENTATIVES, PARTNERS, DIRECTORS AND EMPLOYEES DO NOT
They are responsible for using the SOS AUTO application, the SOS AUTO application
As a result of an agreed tow truck towing service
for any damage or loss suffered by you
6.5 SOS AUTO is entitled to terminate SOS AUTO immediately
The right to use the application if there is a violation of these terms.
7. Personal Information
collect
Information collected by the SOS AUTO mobile application
By using SOS AUTO services, you consent to the collection of personal information, including your preferred language and country website.
7.1 When using our application, the features of our application
In order to provide, we may collect with your prior permission:
a) Information about your location
b) About your personal data
c) on transactions carried out with the application
d) Location Data: The App may collect your current location
Location by GPS or other location tracking technologies
using to send a nearby service provider to your
on the location.
e) Contact Information: The App may ask for your name,
A phone number and email address to contact you and
Provide updates on the status of your service request.
f) Vehicle Information: The App may request information
About your car, such as its make and model, year and
License plate number to assist the service provider of your vehicle
Identify when it arrives.
g) Payment Information: The App may collect payment information,
such as your credit card or bank account information,
To process payment for the service provided.
h) Service History: The App may store records of services
which you have used in the past as well as any
The feedback you give us about these services in order to
to improve the quality of service in the future.
We use this information to provide our service features,
To improve and customize our service. information can
upload to the Company's servers and/or service provider's server, or
It may simply be stored on your device.
7.2 You may enable or disable access to this information at any time
during through your device settings.
7.3 The SOS AUTO service is primarily provided through an application on your mobile phone, tablet computer or similar device ("Mobile Application"). You agree that we may collect and use technical data and related information, including, but not limited to, technical information about your device, system and application software and peripherals that is periodically collected for software updates, product support and more.
Also about how you interact with the Mobile Application and any other aspect of the SOS AUTO Service to which the Mobile Application relates, such as how many times you use a particular part of the Mobile Application during a given period, the time you spend using the Mobile Application, how often you use the Mobile Application, the actions you take on the Mobile Application in the app and how to enable the mobile app
Information to enable us to personalize the services and content available through the Mobile Application We may use information automatically collected by the Mobile Application (including mobile device information) in the following ways:
operate and improve our mobile applications, other services, our company services and tools; Create aggregated and anonymous information to determine which features of the Mobile Application are most popular and useful to users and for other statistical analysis;
To prevent, detect and investigate violations of this Privacy Policy or any applicable Terms of Service or Mobile Application Terms of Use and to investigate fraud, payment or other matters; To customize Mobile Application content or services for you, or for communications sent to you through the Mobile Application.
7.4 We also share some of your personal information (such as your name and your photo if you choose to upload your photo to your profile) to the driver/partner who accepts your roadside service request so that the driver can contact you and find you. The companies that the drivers work for (that provide the roadside service) may also have access to your personal information, including your geolocation data.
7.5 Personal information may also be collected and shared with third parties if there is content from the mobile application that you specifically and knowingly upload, share or transmit to an email recipient, online community, website or community, for example uploaded photos. , reviews or comments posted, or information about you or your Services that you choose to share with others through features that may be provided on our Services. This uploaded, shared or transmitted content is also subject to email, online community website, social media or other
8 Collection and Use of Non-Personal Information
8.1 In addition to Personal Information, we may use various technologies that automatically (or passively) collect certain information when you visit or use SOS AUTO_. Tracking information is collected when you navigate through our Services, and if you access the Sos Auto service while driving, your mobile phone will send your GPS coordinates to our servers.
8.2 We collect this information for a variety of purposes - including to determine the shipping charges you have requested through our SOS Services, to provide you with customer support, to send you promotions and offers, to improve our service and for our internal business purposes.
9. Sharing and Disclosure of User Information
9.1 We may share non-personally identifiable information, such as aggregate customer statistics, with third parties for industry analysis, demographic profiling, to deliver targeted advertising about other products or services, or for other business purposes. We do not sell, share, rent or trade any information we collect about you, including Personal Information, except as disclosed in this Privacy Policy or at the time you provide your information. We do not share your personal information with third parties for those third parties' direct marketing purposes unless you consent to such sharing at the time you provide us with your personal information. We may share all types of user information (including personal information) in the following circumstances:
9.2 Business Transfer.
We may share your information, including your personal information and usage information, with our affiliates for internal reasons. We also reserve the right to disclose and transfer all such information to: (i) any subsequent owner, co-owner or operator of the Sos Auto Service or related database; or (ii) in connection with a corporate merger, consolidation, bankruptcy, restructuring, sale of substantially all of our equity interest and/or assets, or other corporate change, including during a due diligence process. To the maximum extent permitted by law, the Privacy Policy applies to User Information that is transferred to a successor entity. However, user information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.
10 links.
The Services may contain links to third party websites or online services ("Third Party Websites").
11. Minors are prohibited from using the SOS AUTO service
SOS AUTO cares about the safety of children. Because the Sos Auto Service is not directed at minors, no one under the age of 18 may register or use the Sos Auto Service. But if this still happens, we delete all information.
12. Ownership of Intellectual Property.
Our roadside assistance app and all its content are protected by intellectual property laws. You may not copy, modify, distribute or reproduce any part of our Application without our prior written consent.
13. Final Provisions
General conditions are regulated, created and valid in Georgia
In accordance with the legislation, in the event that the general conditions or
A dispute related to the contract cannot be resolved through negotiation,
The dispute is finally settled through the court.
14. In case of questions, contact us: info@sosauto.ge or +995577000068